The Admin user role has the highhest level of access and can manage everything:

  • View, create, update and delete orders.
  • Manage workspace data including assigning roles to other users, subscriptions, and modifying packages.
  • View, create, update and delete customers, carriers, persons, tags and addresses.
  • View, create, update and delete all messages, waypoints and notes in journals.
  • View, create, update, set as inactive and delete vehicle data.
  • View, create, update, set as inactive and delete driver data. Admin can set notifications for drivers and send code / app activation code by SMS or email.
  • Lock/unlock orders.
  • View, upload, update, (download from a new tab) and delete all documents.
  • View, create, update, download and delete invoices. Admin can send invoices by e-mail and send a reminder for overdue invoices.
  • View the dashboard and data displayed on the dashboard.
  • Import data about customers, carriers, contact persons and addresses.
  • Export data about customers, carriers, contact persons and addresses. Admin can export all orders, transports and invoices.



The Senior Dispatcher user role can:

  • View, create, update and delete all orders where he/she is assigned as a dispatcher.
  • View all other orders.
  • View, but not manage workspace data.
  • Does not have access to the workspace subscription.
  • View, create and update clients, carriers, persons, tags and addresses.
  • View , create, update and delete messages, waypoints and notes in journals for transports where he/she is assigned as a dispatcher.
  • View messages, waypoints and notes in other transports.
  • View, create, set as inactive and update vehicle data.
  • View, create, set as inactive and update driver data. The senior dispatcher can set notifications for drivers and send the code / activation code by SMS or e-mail.
  • Lock their orders, only organization administrators can unlock them.
  • View, upload, update (and download from a new tab) all documents.
  • View, create and download invoices. The senior dispatcher can send invoices by e-mail and send a reminder for overdue invoices.
  • View the dashboard and data displayed on the dashboard.
  • Does not have import/export permissions.



The Junior Dispatcher user role can:

  • View, create and update all orders where he/she is assigned as a dispatcher.
  • Does not have access to other dispatchers' orders.
  • View, but not manage workspace data.
  • Does not have access to the workspace subscription.
  • View, create and update clients, carriers, persons, tags and addresses.
  • View, create, update and delete messages, waypoints and notes in journals for transports where he/she is assigned as a dispatcher.
  • Does not have access to other transports.
  • View, create, set as inactive and update vehicle data.
  • View, create, set as inactive and update driver data. The junior dispatcher can set notifications for drivers and send the code / activation code of the application by SMS or e-mail.
  • Lock their orders, only organization administrators can unlock them.
  • View, upload, update (and download from a new tab) all documents.
  • View and download invoices. The junior dispatcher CANNOT send invoices by e-mail or send a reminder for overdue invoices.
  • View the dashboard and data displayed on the dashboard.
  • Does not have import/export permissions.



The Accountant user role can:

  • View all orders.
  • View, but not manage workspace data.
  • Does not have access to the workspace subscription.
  • View data about clients, carriers, persons, tags and addresses.
  • View messages, waypoints and notes in journals.
  • View vehicle data.
  • View driver data.
  • View, upload, update (and download from a new tab) all documents.
  • View, create, update, download and delete invoices. The accountant can send invoices by e-mail and send a reminder for overdue invoices.
  • View the dashboard and data displayed on the dashboard.
  • Does not have permission to lock/unlock orders.
  • Does not have import/export permissions.