FAQ

Frequent questions and answers

How do I sign up in Transportly?
Click on the button Sign up in the right upper part of our website www.transportly.eu  You will see a new form made of 3 steps, where you fill in your com...
Tue, 7 Sep, 2021 at 3:09 PM
How can I invite my colleagues?
Dispatcher In case you haven’t invited your colleagues while signing up, or you want to add a new dispatcher, you can do so through the menu Manage compan...
Tue, 7 Sep, 2021 at 3:08 PM
What is Directory?
In the directory, you have 4 main types of entities: Customers, Persons, Tags, and Addresses. Customer is a company, for which you execute transports a...
Tue, 7 Sep, 2021 at 3:13 PM
How to add new vehicle?
In case one of your vehicles is not yet registered in your Transportly account and you want to connect it with a new transport, you have to first register i...
Tue, 7 Sep, 2021 at 3:55 PM
How to add a new customer?
In order to have any transport registered in Transportly TMS, first, you need to have a customer in the system.  Click on the menu Directory located on th...
Tue, 7 Sep, 2021 at 3:15 PM
How to add a new Person?
Every Customer needs to have at least one contact person in his profile. There are two different methods to add a new Person. Method number 1:  Click on...
Tue, 7 Sep, 2021 at 3:19 PM
How can I create a new Order?
You can add a new order in Transportly TMS is by clicking on the button Create located either on your dashboard or in the menu Orders. In the form, you ca...
Tue, 7 Sep, 2021 at 3:16 PM
How to monitor your transports?
During the transport, you can easily monitor the status of the order in the Order detail.  You can get to the detail either through your dashboard or via ...
Tue, 7 Sep, 2021 at 3:22 PM
How to share information about the order?
In Transportly TMS it is possible to share the order with your client, or anyone else interested.  In the detail of the order, there is a button Share ord...
Tue, 7 Sep, 2021 at 3:23 PM
How does the Document storage work?
In case you want to save any kind of documents connected to your business or separate transport, you can do so in Transportly TMS.  If you want to save th...
Tue, 7 Sep, 2021 at 3:24 PM